Water Direct has created an innovative initiative called WaterTight™ to help non-household water consumers build resilience and mitigate the potential costs of a water supply interruption. Nearly two years after the opening of the water retail market for non-household customers, the concept of
Our Commitment to Innovation
One of the key themes currently at the forefront of the collective mind of the water industry is innovation. There are clear targets and objectives set out by Ofwat and Water UK, alongside the industry’s own recognition that innovation is essential to the evolution of all organisations and an
Anglian Water invests in alternative supply solutions for customers, in partnership with Water Direct
Emergency water supplier Water Direct, has announced that Anglian Water has signed a new contract with them for alternative water supplies via the Nationwide Bottled Water Bank. Anglian Water covers the largest geographic area of all the water wholesalers in the UK, stretching from Grimsby all
Donations to the Homeless Over the Winter Period
Our Quality & Compliance Administrator, Bianca Geraghty took the time over the Christmas and New Year break, to visit those who are less fortunate. Before Christmas, Bianca began collecting donations from her colleagues at Water Direct for any warm clothes, blankets, gloves, hats and food
A Look Back at 2018
As 2018 begins to draw to a close, it's amazing to look back on the year we've had at Water Direct and see what we've achieved as a team. We've seen significant growth, extreme weather conditions, high demand and invested a great deal back into our resources. It's fair to say this has been
The Nationwide Bottled Water Bank, a unique and innovative alternative water supply solution
There are ever-increasing customer service expectations on water wholesalers and a growing need to demonstrate appropriate and scalable alternative water supply solutions. Water Direct is a collaborator, working as an active partner with water wholesalers to ensure there are appropriate plans in
Hafren Dyfrdwy delivers further resilience with emergency water supply contract
Water Direct has announced that Hafren Dyfrdwy has become the latest water company to invest in its Nationwide Bottled Water Bank. The move secures emergency bottled water supplies to satisfy Hafren Dyfrdwy’s SEMD requirement in Powys and in the area around Wrexham, in the event of loss of water
Water Industry Objectives to Reduce Supply Interruption Times
A 36% decrease in the time that supplies are interrupted... This is one of the targets set out in the recently published ‘A Manifesto of Water’ to help improve customer experience of the water industry in England. Water UK, the organisation that represents and works with the major water (and
Raising Money With the World’s Biggest Coffee Morning
On Friday 28th September, the team at Water Direct hosted their first Macmillan Cancer Support Coffee Morning. Hosting the event was a great way to get everyone together whilst raising money for a worthy course. Macmillan offers support to those suffering with cancer and the money raised ensures