Tailored Solutions for Every Emergency
Ensuring reliable, quality-assured drinking water during supply interruptions with our PSR and Bottled Water Hand Out services.
Quality Assured Drinking Water. Delivered
When incidents disrupt mains water supply, Water Direct provides seamless, high-quality solutions to safeguard vulnerable customers and communities. Our expertise in emergency water logistics ensures swift, secure, and compliant water delivery, supporting utilities in maintaining service excellence while meeting regulatory obligations.
Doorstep Deliveries
During an incident, we can support your PSR operation with a doorstep delivery service that ensures vulnerable households receive bottled water swiftly and securely.
Supported by the largest nationwide courier network tailored for PSR deliveries, our dedicated Operations and Logistics Planning team ensures seamless coordination through our custom-built supply chain. Scalable to meet the needs of entire DMAs, we deliver unmatched reliability and responsiveness when it matters most.
Connecting you to a national team of couriers with specialist expertise in PSR deliveries.
Our PSR Doorstep Delivery Services
Customised deployment planning
Our Planning team ensure optimal allocation of resources and coordination.
Access to our PSR Management Portal (coming in 2025)
Track and manage incidents in real time with our cutting-edge proprietary PSR incident management tool.
GDPR-compliant data verification
Our comprehensive address checks help to guarantee accurate deliveries.
Bespoke delivery options
Water can be delivered in quantities of 12 or 24 L, with bottle sizes of 2L, 1.5L or 500ml.
Proof of Delivery (POD) tracking
Providing a reliable audit trail of when and where deliveries are made.
Enhanced communication support
We can support with complementary informational leaflet drops.
Managed Bottled Water Handout Stations
Our managed bottled water handout stations help utilities meet their duty of care with a flexible, end-to-end solution that mitigates the impact of mains supply loss, ensuring wider community support.
Designed as a turnkey solution, these stations ensure mass deployment straight to the public. Our experienced team manages every aspect of the service, including labour, traffic management and supplies, allowing your internal teams to focus on essential repair and maintenance tasks
Ensuring the safe and efficient distribution of water during emergencies or incidents.
Bottled Water Station Services
Tactical planning & location pre-assessment
We identify optimal locations and develop a logistics plan designed for easy access and quick set up.
Comprehensive onsite management
We manage stock levels, traffic, and resources to ensure smooth operations.
Enhanced operational focus
By handling distribution logistics, we empower your teams to focus on resolving the root cause of the incident, accelerating resolutions and / or maintaining service continuity.
Why Partner with Water Direct?
Unmatched Service Capabilities
With an extensive range of service solutions and delivery methods, supported by a nationwide supply chain, we are capable of catering to all needs and requirements.
Uncompromising Quality and Regulatory Compliance
We uphold the highest standards in potable water supply, ensuring every service we provide meets or exceeds regulatory requirements. Our focus on quality and compliance helps utilities maintain public trust, avoid compliance risks, and deliver safe, clean water consistently, without compromise.
Customer-Centric Solutions
Our customer-centric solutions align with the utility sector's C-MeX targets, enhancing service reliability, reducing response times, and boosting operational efficiency.
For further information
Call 0345 345 1725 anytime, the team is available 24/7
Email enquiries@water-direct.co.uk
Chat to one of our team now via the online chat.