WaterTight Assured Response
Don’t wait for a crisis to strike. Be prepared with the UK’s first water emergency assured response service, WaterTight, and ensure your operations stay on track, no matter what.
Be Prepared,
Be Protected,
Be WaterTight
When Every Minute Counts, WaterTight Delivers. Water supply failures are unpredictable - but your response doesn’t have to be. WaterTight is the UK’s only water emergency assured response service, bringing rapid, reliable, and stress-free water continuity for businesses and utilities.
With response times as fast as 4 hours, WaterTight eliminates uncertainty and protects operations from costly downtime, compliance risks, and reputational damage. With nationwide coverage and dedicated Emergency Coordinators, we’re here to protect your business from water supply interruptions, no matter where or when they occur.
Your Assured Response
WaterTight sets a new standard in water crisis management, with a complete business solution that ensures your business stays operational even during a water crisis. Our WaterTight plans include:
- Pre-assessment & planning to identify vulnerabilities and create a tailored resilience plan.
- Guaranteed emergency response from as fast as 4 hours to 24 hours, delivering water through tankers, bowsers, or bottled supplies.
- 24/7 cover for any supply interruption.
With flexible WaterTight plans to suit different needs and budgets, you’ll have a proactive plan in place for any emergency.
Why You Need WaterTight
Industry-Leading Rapid Response
When every minute counts, our expert team is ready 24/7 with a fast, guaranteed response – to within 4-hours for urgent cases, ensuring critical water supply when you need it most.
24/7 Nationwide Coverage
Our dedicated in-house emergency response team, combined with exclusive access to a trusted and highly developed logistics network, ensures seamless support for your business anywhere in the UK.
Tailored Resilience Planning
Site-specific risk assessments and proactive contingency planning to safeguard against disruptions before they happen. Count on us for dependable, personalised support.
Comprehensive Water Solutions
Don’t expose your business to undue risk. From bulk water tankers and bottled water deliveries to on-site water storage and contingency planning, WaterTight has you covered.
WaterTight Packages
Silver
Essential Preparedness
- Associate membership to the Nationwide Bottled Water Bank.
- Initial site assessment and needs analysis.
- Watertight™ site contingency plan & site preparedness audit for 1 site.
- Guaranteed emergency response on a 12-24hr SLA.
- 5% discount on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth: £2,800
Gold
Enhanced Business Continuity
- Membership to the Nationwide Bottled Water Bank.
- Individual site assessment and needs analysis.
- Bespoke site contingency plan & site preparedness audit.
- One call out per year = 1 x 30,000L water delivery max 12 hr shift.
- Guaranteed emergency response on a 8-12hr SLA.
- 7.5% discount on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth: £7,400
Platinum
Advanced Resilience
- Membership to the Nationwide Bottled Water Bank with one pallet of bottled water per year.
- Multi-site (max 5 sites) site assessment and needs analysis.
- Bespoke site contingency plan & multi-site preparedness audit.
- Two call outs per year x up to 60,000 litre water per 12 hrs.
- Safeguarded guaranteed emergency response on a 4-8hr SLA.
- 10% discount on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth: £18,900
Black
Ultimate Resilience & Response
- Membership to the Nationwide Bottled Water Bank with two pallets of bottled water per year.
- Multi-site (10+ sites) site assessment and needs analysis.
- Bespoke site contingency plan & multi-site preparedness audit.
- From two call outs per year x up to 90,000 litre water per 12 hrs.
- Safeguarded guaranteed emergency response within a 4hr SLA.
- Preferential rates on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth: £29,000
Key Benefits
Operational Continuity
Ensure uninterrupted operations with our proactive resilience strategies that minimise downtime during water supply interruptions.
Peace of Mind
Know that you have a reliable partner in Water Direct, you can trust in our expertise and 24/7 support, knowing you have a dependable resource for every challenge.
Cost-Effective Solutions
Our tailored solutions not only reduce the financial impact of water supply disruptions but also enhance overall cost efficiency.
Protect your Reputation
Maintain exceptional service levels and customer satisfaction, even in adversity with our dedicated crisis team on standby 24/7.
