A 36% decrease in the time that supplies are interrupted... This is one of the targets set out in the recently published ‘A Manifesto of Water’ to help improve customer experience of the water industry in England. Water UK, the organisation that represents and works with the major water (and
The Open Water Market: 1 Year On
Sunday, the 1st April, marked the 1 year anniversary of the opening of the business water market in England. Since April 2017, business and other non-household customers have been able to choose their own water retailer, much like the way the gas and energy markets already operated, rather than