Acquisition Facilitates Unrivalled Capability in Alternative Water Supply
Water Direct has acquired Dorset-based Liquiline, marking significant growth of what was already the UK’s largest commercial fleet of dedicated potable water tankers.
The acquisition of Liquiline marks a significant expansion of Water Direct’s capabilities, which comes as we roll out a £2.5m investment in our fleet in 2024. The milestone investment combined with the Liquiline fleet grows what was already the UK’s largest commercial fleet of dedicated potable water tankers by 80%.
As we navigate the coming together of Liquiline and Water Direct, we hope the following information will answer questions you may have. Otherwise, please contact us, where we will be happy to help.
What does Water Direct’s acquisition of Liquiline mean for customers?
The acquisition of Liquiline consolidates Water Direct’s position as the UK’s most trusted supplier of alternative drinking water. It adds to our technical capabilities, operational capacity, and geographical reach, enhancing our ability to deliver unmatched quality, service, and value to both Liquiline and Water Direct customers.
I’m a Liquiline customer – should I still use the same contact?
You should have received information with updated contact details, and emails/calls to Liquiline will be automatically directed to Water Direct. If you have any questions, or need service, please contact us 24/7 on 0345 345 1725
How will Liquiline’s assets and personnel be integrated into Water Direct’s operations?
The integration will combine the industry-leading resources, expertise, and geographical reach of both organisations. Liquiline’s fleet, operational assets and personnel will add value to Water Direct’s operations, capability and agility as well as enhancing the breadth of experience and knowledge across the teams.
What role will Bill Wootten play in the new structure?
Bill Wootten, Liquiline’s Managing Director has joined the Water Direct leadership team as Director of Business Development. Bill is well-known and respected throughout the water industry and brings a wealth of knowledge and insight from his extensive experience in the water supply and events industries.
Can Liquiline customers expect changes in service levels?
Liquiline’s customers will continue to benefit from the high level of service they have come to expect, while also benefitting from Water Direct’s industry-leading quality standards and capability. Customers can expect an enhanced experience thanks to Water Direct’s best-in-class CRM and job management software, which provides real-time tracking, live quality management data, and electronic proof of delivery to customers. Further work over the next six months will provide customers with a unique real-time auditability that reflects Water Direct’s commitment to the transparency and quality that customers rightfully expect.
How will the union of Water Direct and Liquiline enhance service capability?
The combined expertise and capability of the two organisations under the Water Direct brand reflects a step-change in the quality, capability and reliability that customers can expect from their temporary water supply partner. The enhanced service will cater to a wide range of requirements, from planned and emergency alternative water supply (AWS) to bulk deliveries for construction projects and events.
Do you have a question? Please contact our team at any time on 0345 345 1725 (24 hrs) or email us at enquiries@water-direct.co.uk