
Watertight Service for Emergency Water Supply
Don’t wait for a crisis to disrupt your operations. Be prepared with WaterTight—the UK’s first assured response solution for business continuity. Designed to protect against unexpected water supply issues, WaterTight helps you maintain control and keep your operations running, no matter what.
WaterTight: Your Nationwide
Backup for Emergency Supply
When Every Minute Counts, WaterTight Delivers. Water supply failures are unpredictable but your response doesn’t have to be. WaterTight is the UK’s water emergency assured response service, offering fast, reliable, and stress-free continuity for businesses and utilities.
With nationwide coverage, dedicated Emergency Coordinators, and response times as fast as 4 hours, WaterTight eliminates uncertainty and shields your operations from downtime, compliance breaches, and reputational risk. No matter where or when a disruption occurs, our expert team is ready to respond.

Your Assured Response with WaterTight Monitoring
WaterTight sets a new standard in water crisis management, offering a complete assured response solution that keeps your business operational during any water emergency. Our WaterTight plans include:
- Pre-assessment & planning to identify vulnerabilities and create a tailored water resilience plan.
- Guaranteed emergency response from as fast as 4 hours to 24 hours, delivering water through tankers, bowsers, or bottled supplies.
- 24/7 cover for any water supply interruption, day or night.
Why WaterTight Is Essential for Resilient Water Supply Planning
Industry-Leading Rapid Response
When every minute counts, our expert team is ready 24/7 with a guaranteed assured response—delivering critical water supply within 4 hours for urgent cases, minimising downtime.
24/7 Nationwide Coverage
Our in-house emergency team and trusted logistics network deliver fast, seamless, and dependable water supply support for your business across all locations in the UK.
Tailored Resilience Planning
Site-specific risk assessments and proactive contingency planning to safeguard against disruptions before they happen. Count on us for dependable, personalised support.
Comprehensive Water Solutions
Avoid unnecessary risk. From bulk water tankers to bottled water, on-site storage, and contingency planning, WaterTight keeps your operations protected.
WaterTight Packages
Silver
Essential Preparedness
- Associate membership to the Nationwide Bottled Water Bank.
- Initial site assessment and needs analysis.
- Watertight™ site contingency plan & site preparedness audit for 1 site.
- Guaranteed emergency response on a 12-24hr SLA.
- 5% discount on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth: ÂŁ2,800
Gold
Enhanced Business Continuity
- Membership to the Nationwide Bottled Water Bank.
- Individual site assessment and needs analysis.
- Bespoke site contingency plan & site preparedness audit.
- One call out per year = 1 x 30,000L water delivery max 12 hr shift.
- Guaranteed emergency response on a 8-12hr SLA.
- 7.5% discount on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth:Â ÂŁ7,400
Platinum
Advanced Resilience
- Membership to the Nationwide Bottled Water Bank with one pallet of bottled water per year.
- Multi-site (max 5 sites) site assessment and needs analysis.
- Bespoke site contingency plan & multi-site preparedness audit.
- Two call outs per year x up to 60,000 litre water per 12 hrs.
- Safeguarded guaranteed emergency response on a 4-8hr SLA.
- 10% discount on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth:Â ÂŁ18,900
Black
Ultimate Resilience & Response
- Membership to the Nationwide Bottled Water Bank with two pallets of bottled water per year.
- Multi-site (10+ sites) site assessment and needs analysis.
- Bespoke site contingency plan & multi-site preparedness audit.
- From two call outs per year x up to 90,000 litre water per 12 hrs.
- Safeguarded guaranteed emergency response within a 4hr SLA.
- Preferential rates on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth:Â ÂŁ29,000
Key Benefits of WaterTight
Operational Continuity
Maintain operations with proactive resilience strategies and assured response planning that reduce downtime during unexpected water supply interruptions.
Peace of Mind
Knowing that you have a reliable partner in Water Direct, you can trust in our expertise and 24/7 support, knowing you have a dependable resource for every challenge.
Cost-Effective Solutions
Our tailored WaterTight plans minimise the financial risks of disruption and improve long-term operational efficiency, offering smart protection without excess cost.
Protect your Reputation
Safeguard your brand and customer trust during critical moments. Our 24/7 crisis response team helps you manage disruptions quickly and professionally.