Industry News

Water Direct is proud to have been named winners in the Digitalisation Project of the Year category at the Water Industry Awards 2026, recognising the development of the first application within the Water Direct Connect platform.

The award recognises a sector-first digital solution that helps water companies manage bottled water doorstep deliveries during supply interruptions, particularly for Priority Services Register (PSR) customers. By replacing fragmented manual processes with a single, integrated workflow, the platform provides real-time operational visibility, digital proof of delivery and a complete audit trail, helping incident teams respond more effectively while ensuring customers receive the support they need.

26 Jun 26Read more