
Is Your Business Prepared for a Loss of Water Supply?
A Guide to Water Supply Contingency Planning
Water outages are happening more often — and they don’t wait for your business to be ready.
Interruption to the water supply may mean you are unable to open, loss of production, loss of sales revenue, contract penalties for delivery failure.
No guarantees are given by water utilities –they work on a ‘best endeavours’ basis to restore supply to business premises.
Now is the time to put in place a contingency plan.
Here’s our quick guide to get your started:
- Conduct site-specific risk assessments – Understanding your organisation’s exposure is the first step. This includes reviewing infrastructure layouts, pressure and volume dependencies, critical process points, and any vulnerabilities across your estate. Prioritise locations that would suffer immediate operational impacts.
- Align with compliance and regulations – Ensure you meet legal obligations whether it’s guaranteeing access to welfare facilities under HSE guidance, meeting Environment Agency expectations during incidents and adhering to broader ESG commitments.
- Put in place pre-arranged contingency measures – Don’t wait until a crisis to make calls. Set up agreements with trusted emergency water suppliers, establish service level agreements (SLAs) for guaranteed response times and define delivery volumes, access logistics, and site-specific protocols in advance.
- Build a comprehensive risk mitigation plan – Expect outages and plan accordingly. Schedule regular reviews of your contingency plan, conduct staff training and emergency drills, ensure all stakeholders know roles, contacts, and response procedures, and partner with experts who can support end-to-end continuity.
When water supply fails, it’s your level of preparation that keeps your business running.
Click for more information – https://www.water-direct.co.uk/services/water-tight/
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