WaterTight
Providing complete business continuity for water supply. Don’t wait for a water supply issue to disrupt your business. WaterTight is the UK’s first assured response service designed to protect your operations from unexpected water outages.
WaterTight: Contingency you can count on
Water supply failures are unpredictable — but your response doesn’t have to be. WaterTight provides a proactive, contract-based contingency planning solution with a guaranteed emergency response, providing fast, reliable, and stress-free business continuity for your operations.
With nationwide coverage, dedicated Emergency Coordinators, and response times from as little as 4 hours, WaterTight removes uncertainty and helps protect your operations from: downtime, compliance breaches, and reputational risk. No matter where or when a disruption occurs, our expert team is ready to respond.
Your Assured Response with WaterTight Monitoring
WaterTight sets a new standard in water contingency planning, offering a complete assured response solution that keeps your business operational during any water emergency. Our WaterTight plans include:
- Site specific risk assessment and contingency plan to identify vulnerabilities and create a tailored water resilience plan.
- Guaranteed emergency response from as fast as 4 hours, delivering water through tankers, bowsers, or bottled supplies.
- 24/7 cover for any water supply interruption, day or night.
Why Choose WaterTight
Industry-Leading Rapid Response
A service-level agreement backed by dedicated resources ensures you get a rapid, prioritised response — even during peak demand or major incident scenarios. With on-site response times from as little as 4 hours, 24/7 availability and prioritised deployment of tankers, bottled water, or storage options.
Bespoke Contingency Planning
We assess your site, operations, and risks to build a tailored response plan that aligns with your business continuity needs. This includes, site-specific water resilience planning, pre-assessed access, volumes, and storage requirements and dedicated liaison to manage mobilisation during an incident.
Multi-Channel Water Delivery
WaterTight covers multiple delivery methods to suit the nature and scale of your operation. These include bulk water tankering, bottled water delivery (pallet to full load) and temporary static tanks and towable bowsers.
Expert Support & Compliance Assurance
Our team of technical experts helps you stay ahead of compliance and best practice, with solutions aligned to BS 8551:2015 and other industry standards — trusted by leading utility providers, commercial organisations, and local authorities.
WaterTight Packages
Silver
Essential Preparedness
- Associate membership to the Nationwide Bottled Water Bank.
- Initial site assessment and needs analysis.
- Watertight™ site contingency plan & site preparedness audit for 1 site.
- Guaranteed emergency response on a 12-24hr SLA.
- 5% discount on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth: £2,800
Gold
Enhanced Business Continuity
- Membership to the Nationwide Bottled Water Bank.
- Individual site assessment and needs analysis.
- Bespoke site contingency plan & site preparedness audit.
- One call out per year = 1 x 30,000L water delivery max 12 hr shift.
- Guaranteed emergency response on a 8-12hr SLA.
- 7.5% discount on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth: £7,400
Platinum
Advanced Resilience
- Membership to the Nationwide Bottled Water Bank with one pallet of bottled water per year.
- Multi-site (max 5 sites) site assessment and needs analysis.
- Bespoke site contingency plan & multi-site preparedness audit.
- Two call outs per year x up to 60,000 litre water per 12 hrs.
- Safeguarded guaranteed emergency response on a 4-8hr SLA.
- 10% discount on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth: £18,900
Black
Ultimate Resilience & Response
- Membership to the Nationwide Bottled Water Bank with two pallets of bottled water per year.
- Multi-site (10+ sites) site assessment and needs analysis.
- Bespoke site contingency plan & multi-site preparedness audit.
- From two call outs per year x up to 90,000 litre water per 12 hrs.
- Safeguarded guaranteed emergency response within a 4hr SLA.
- Preferential rates on banded planned rates.
- No premium charge rate for emergency call outs.
Included benefits worth: £29,000
Key Benefits of WaterTight
Operational Continuity
Maintain operations with proactive resilience strategies and assured response planning that reduce downtime during unexpected water supply interruptions.
Peace of Mind
Knowing that you have a reliable partner in Water Direct, you can trust in our expertise and 24/7 support, knowing you have a dependable resource for every challenge.
Cost-Effective Solutions
Our tailored WaterTight plans minimise the financial risks of disruption and improve long-term operational efficiency, offering smart protection without excess cost.
Protect your Reputation
Safeguard your brand and customer trust during critical moments. Our 24/7 crisis response team helps you manage disruptions quickly and professionally.
